Welcome to our FAQ section! Here, you’ll find answers to the most common questions about our services, products, and policies. Whether you’re looking for information on how to get started, need help troubleshooting an issue, or want to learn more about our offerings, our comprehensive FAQ has got you covered. If you don’t find the answer you’re looking for, feel free to contact our support team for further assistance
What's the delivery time?
10-15 working days to delivery port.
What's the usually delivery terms?
FOB, CNF, CIF, EX Works will be OK.
What’s the payment term?
We accept T/T, L/C or Cash.
What's your delivery port?
Usually Qingdao port, Shanghai port.
What's the packing?
Iron Pallet and Plywood cases or carton or depending on your requires.
Can I change the motor to my local voltage and frequency, Is there any extra charge?
Yes, we can supply motor with frequency and voltage according to local standard. Such as 220V/380V/410V/415V/440V, and 50HZ/60HZ without extra charge.
Can you place OEM orders?
Yes, OEM orders are acceptable. We can manufacture machines according to your requirement with your design, logo, color, materials or brand information.
Where is your factory located? How can I visit there?
Our factory is located in Jining City, Shandong Province, China, It needs about 2 hours from Beijing, 3 hours from Shanghai, it is 1 hour if from Qufu Airport.
